Privacy Policy
Effective January 1, 2026
Quality Tracy Concrete and Masonry, tracyconcreteandmasonry.com, contact@tracyconcreteandmasonry.com
What this policy covers
This policy explains how Quality Tracy Concrete and Masonry, a masonry contractor in Tracy, CA, collects, uses and protects the information you share with us through this website. It applies to every page on the site, from our home page to our service and city pages, and to the calls and messages that start here.
By using the site, you agree to the practices described below. If you don't agree, please don't send us information through the site, and call us instead if you'd still like to talk about a job.
Information you give us
When you fill out our contact form, we collect what you type in, usually your name, phone number, email address, the address of the property and a description of the work. If you attach photos of a wall, chimney or driveway, we receive those too.
When you call (209) 237-1005, we note your name, number and what the job involves so we can follow up and set up your estimate.
We only ask for what we need to answer you and quote the work. Please don't send payment card numbers, Social Security numbers or other sensitive details through the form.
Information collected automatically
Like most websites, ours records some basic details when you visit, such as the pages you view, how long you stay, the type of device and browser you use, the website that sent you here and a general location based on your IP address. We use this to see which pages help people and which ones need work.
This information comes from analytics tools and from cookies, which are small files your browser stores so a site can recognize a returning visit. You can block or delete cookies in your browser settings, and the site will still work for reading pages and contacting us.
How we use your information
We use what you send us to reply to you, schedule and give your estimate, prepare a quote, do the work you hire us for and follow up afterward. We use visit data to keep the site running and to make it easier to find what you're looking for.
We don't sell your personal information, and we won't add you to a marketing list unless you ask to be on one.
Who we share it with
We share information only with the outside services that help us run the site and the business, such as the company that hosts the website, the service that runs our contact form and stores what you submit, and our analytics provider. These services handle the information for us and not for their own marketing.
We may also share information when the law requires it, to protect our rights or safety, or if the business changes hands and the records go with it.
How long we keep it
If you contact us and we don't end up working together, we keep your message only as long as it's useful for answering you and any follow-up questions, and then we delete it. If we do the work, we keep your contact and job details with our project records, because we need them for warranty questions, tax records and any later repairs.
Analytics data is kept by the analytics provider under its own retention settings, usually in summary form that doesn't name you.
Your choices and rights
You can ask us to show you the personal information we hold about you, correct it or delete it. Some records may have to stay on file when the law or an open job requires them, and we'll tell you if that's the case.
California residents may have added rights under state privacy law, and we'll honor any request that applies to us. We'll confirm who you are before we act on a request, so your information isn't released to the wrong person, and asking won't change how we treat you as a customer.
Security and children's privacy
We take reasonable steps to protect the information you send us, but no website or storage system is completely secure, so we can't promise it never will be reached by someone it wasn't meant for.
This site is meant for adults planning work on their homes and property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or practices change. The current version will always be on this page, and continuing to use the site after a change means you accept the updated policy.
Questions or privacy concerns
If you have a question about your information or want to make a request, reach us through our contact page or call (209) 237-1005, 7 AM to 11 PM, seven days a week. We respond within 1 business day.
To learn more about who we are and how we work, visit our About page.